SG Talk

Traveller blames airport check-in staff for causing her to miss flight to NZ, SIA to counsel staff

 https://tinyurl.com/22vpj4ft

This shows the difference between a good customer service officer(2nd) and a normal one(1st one).

The airline is definitely not complied to settle entry into another country... What if you require visa? So the airline is supposed to settle for you? What if you require some special permit? The airline is supposed to settle everything for you?

The stomper trying their luck since sia is under the radar from the last incident...