21-03-2025, 03:34 PM
21-03-2025, 11:09 PM
AI Chatbot integration in Tmall's system looks like a smart way to speed up customer interactions, but I wonder how well it can handle more complex requests. Sometimes, automated responses can be frustrating if they don’t fully understand the problem. Hopefully, it’s been trained well enough to give useful answers instead of generic ones. Has anyone here tested it yet? Curious to know if it actually makes shopping smoother.