13-03-2023, 04:56 PM
Student Isabella Beale says Singapore Airlines discriminated against her on separate occasions for being an amputee.
Key points:
Isabella says airline staff on two flights discriminated against her due to her disability
A spokesperson for Singapore Airlines has apologised to her
The federal government says an aviation white paper will examine the problem more broadly
Isabella, 23, was travelling with family to and from Europe in January this year when she says she was singled out for being seated in emergency exit row seats that had been booked by another family member.
During the booking process, Singapore Airlines currently lists those who are pregnant, those under 15, those with infants or those in need of "special assistance" as being unable to sit in emergency exit rows.
Key points:
Isabella says airline staff on two flights discriminated against her due to her disability
A spokesperson for Singapore Airlines has apologised to her
The federal government says an aviation white paper will examine the problem more broadly
Isabella, 23, was travelling with family to and from Europe in January this year when she says she was singled out for being seated in emergency exit row seats that had been booked by another family member.
During the booking process, Singapore Airlines currently lists those who are pregnant, those under 15, those with infants or those in need of "special assistance" as being unable to sit in emergency exit rows.
