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Full Version: DBS CEO Piyush Gupta said "We hold ourselves to higher standards..to review events "
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This chao CECA Ah Neh damn good at talking..make beautiful satki statements after every outage...but problem still occur. rinse and repeat...
https://www.channelnewsasia.com/singapor...23-3382681
SINGAPORE: The disruption of DBS' digital services on Wednesday (Mar 29) was "unacceptable" and the bank has "fallen short" of expectations, said the Monetary Authority of Singapore (MAS).

The day-long outage left customers of Singapore's biggest bank unable to log in to online banking platforms such as its PayLah! mobile wallet, from as early as 830am.

Normal service resumed at 5.45pm on Wednesday.

In response to CNA's queries, MAS on Wednesday night said it had been notified by DBS in the early morning that customers were facing difficulties accessing digital banking services.

The financial regulator said it has been in close contact with DBS to "ensure expedited recovery" of its digital services, as well as timely communications to customers on the disruption.

MAS noted that services have since returned to normal with the bank monitoring the situation.

"Today’s disruption of DBS’ digital services is unacceptable," said MAS, pointing out that this came after a similar incident in November 2021.

The bank has "fallen short" of MAS' expectations to maintain "high system availability and ensure its IT systems are recovered expeditiously", said a spokesperson.

Adding that MAS "takes seriously the reliability of banks’ critical IT systems", the spokesperson said: "MAS has instructed DBS to conduct a thorough investigation to establish the root cause of the disruption and submit its investigation findings to MAS."

"MAS will take the commensurate supervisory actions against DBS after gathering the necessary facts."

DBS' chief executive officer Piyush Gupta said in a statement late on Wednesday night that the bank was "disappointed" that the disruption occurred.

"We hold ourselves to higher standards and it is our utmost priority to review the events of today," he said.

"We acknowledge the gravity of the situation, appreciate our customers' understanding and deeply regret the inconvenience caused."

In November 2021, DBS' digital banking services were disrupted for two days.

MAS deemed it a "serious" incident and imposed additional capital requirements on DBS, which had to apply a multiplier of 1.5 times to its risk-weighted assets for operational risk.

That translated to S$930 million in additional regulatory capital, based on the bank's reported financial statements as at September 2021.
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He did not go through ns. 0 sense to what 2ntm, 4ntm means. Thats y locals lose out when we know what is needed to make it for 2ntm standard.
Can talk doesn’t mean can get thing done properly. Rotfl
How come got to queue for so long and the "queue number" finished giving out so early?
I really wonder what "higher standards" this fellow is referring to ? motherland standards?
"We hold ourselves to higher standards and it is our utmost priority to review the events of today," he said.
He had already been give one chances too many. Time to go, before he brings down a national bank
(30-03-2023, 09:06 PM)RiseofAsia Wrote: [ -> ]Can talk doesn’t mean can get thing done properly. Rotfl

Ah nehs are good at talking..................... Big Grin
What he probably means is that his salary is held to high standards.
(30-03-2023, 09:26 PM)starbugs Wrote: [ -> ]What he probably means is that his salary is held to high standards.

Yes, at $15.4 million is sure is held high.............................. Big Grin
NBCB ..IT outsourced to CECA again...own village people. This nonsense will continue until this PCB CECA is sacked.

https://youtu.be/0wRx-UXf7mk?t=97
https://www.channelasia.tech/article/683...-deal-ibm/
“IBM has been the technology partner of DBS Bank for over 20 years,” said Martin Chee, managing director of Singapore at IBM. “This new seven-year agreement is a reaffirmation of our capability in the banking industry and the value we bring to this relationship.

“IBM will work closely with the DBS team, to enhance their customers experience through encryption everywhere, hyper scalability, performance, availability and transaction integrity on the new z15.”
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https://en.wikipedia.org/wiki/IBM_India
" Since 2006, IBM has been the multinational with the largest number of employees in India.[6] IBM is very secretive about the geographic distribution of its employees. By most estimates, it has close to a third of its 430,000 employees (~ 140,000) in India, and it likely has more employees there than in the US.[7]"
DBS Bank CEO Piyush Gupta's alma mater is populated with cheaters!!!!!

https://www.domainofexperts.com/2020/10/...mater.html
They r gd prat@ makers  Big Grin
(30-03-2023, 09:25 PM)debono Wrote: [ -> ]Ah nehs are good at talking..................... Big Grin
haha, I think everything can died, except their mouth.
(30-03-2023, 09:25 PM)debono Wrote: [ -> ]Ah nehs are good at talking..................... Big Grin

They love to flip prata lah. Rotfl

雄辩是银,
沉默是金。
They can talk and convince the dead back to life....
so he is NOT going to resign then?
From past outages we read, not just dbs, is often about peoples failed to follow sop
, is either they have too many processes to follow or they have far too less of it,
If you put someone who cannot jse judgement or amke decision holistically, she or he will implement more processes, more complicated form fillings, layers and layers of unnecessary approvals, so much so, when you want to tighen a screw, which takes 1 minute, you ended up spending 3 days do paper works to fulfill chexk and balance requirements by 30 peoples,
Is a classic joke in the industries, it take how many peoples to change a light bulb
, you won't see small firm like fintech or start up do such silly mistakes because they won't hire tbose obsessed with processes
no matter what happened he still get more than $13M last yr.
This is a serious issue with the way one of our local banks is run, yet CCP can turn this into an India issue.

Sick.
(31-03-2023, 07:55 AM)kelhot2001 Wrote: [ -> ]This is a serious issue with the way one of our local banks is run, yet CCP can turn this into an India issue.

Sick.

becos most if not all the IT staff are kekleng.
They need to set up an inquiry commitee to look into the matter because is second time already
Not those public tv standing committee of course, that will be too insulting to government own bank
If you have outsiders look after your priced asset, they will not feel the same affiliation as you
If you hired someone who has obsessive compulsive disorder, she or he will make more forms filling with weird questions and more processes for you....so that everyone else suffer along with mental illness
Is just common sense, pure psychology and psychiatric
(31-03-2023, 07:55 AM)kelhot2001 Wrote: [ -> ]This is a serious issue with the way one of our local banks is run, yet CCP can turn this into an India issue.

Sick.

CCB CECA spotted