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DBS service outage 'unacceptable', says MAS - Printable Version

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DBS service outage 'unacceptable', says MAS - RiseofAsia - 29-03-2023

https://www.channelnewsasia.com/singapore/dbs-digital-banking-service-outage-disruption-mas-2023-3382681?cid=internal_sharetool_iphone_29032023_cna


RE: DBS service outage 'unacceptable', says MAS - Stoki - 29-03-2023

Because Adnn DBeeS got too many ce.ca IT FTrs there ma


RE: DBS service outage 'unacceptable', says MAS - forum456 - 29-03-2023

due to shortage of IT talents ?

need to import more CECA talents.


RE: DBS service outage 'unacceptable', says MAS - [[ForeverAlone]] - 29-03-2023

Reflect back last time MAS claim “ may “ take action so now ??? “ may +be “ ?


RE: DBS service outage 'unacceptable', says MAS - Truebluesg - 29-03-2023

I don't think imposing additional capital requirements is going to help
Peeuse simply cut cost more by offering even cheaper and worser IT support and general service ( by ceca village ppl)
then use the saved money to raise his own pay again.
That is the way to run a slum/ village bank
not the Singapore national bank


RE: DBS service outage 'unacceptable', says MAS - [[ForeverAlone]] - 29-03-2023

Actually a lot functions are useless in the DBS app.

They always update useless features in their apps. Is more likely DBS IT team is over staff with CECA, so purposely create some work

Just like our Minister , MPs , mayors


RE: DBS service outage 'unacceptable', says MAS - RiseofAsia - 29-03-2023

Got F use. Rotfl
System already corrupted.
The CEO still collected millions after few cases of disruption service.


RE: DBS service outage 'unacceptable', says MAS - debono - 29-03-2023

(29-03-2023, 10:28 PM)[[ForeverAlone]] Wrote:  Actually a lot functions are useless in the DBS app.

They always update useless features in their apps. Is more likely DBS IT team is over staff with CECA, so purposely create some work

Just like our Minister , MPs , mayors

So you reckon DBS is overstaffed with CECA...................... Big Grin


RE: DBS service outage 'unacceptable', says MAS - Omnipresent88 - 29-03-2023

Paisay paisay most minister in China now LOL


RE: DBS service outage 'unacceptable', says MAS - Basic_Strategy - 29-03-2023

If banking infrastructure (both physical and digital) is considered a strategic entity/good for a country, such disruptions should rightly be punished with criminal charges of negligence and dereliction of duty for the banking team. From the management heads, all the way down to the backend IT support teams.

Imagine if such an outage or disruption happened within the SAF during a Mob Manning test activation. You can bet careers would be ruined and people would be fined/going to DB. Why is it upper managements of banks are always allowed to insulate themselves from the consequences of their team's fuckups? Any fine/financial penalty like increased capital requirements against the corporate entity is simply one more excuse for them to further cut costs downstream just to keep their books green with obscene profit (not even bare breakeven +10% profit).

Bottomline is, people need to go to jail for such stuff happening. Careers need to be ruined with blacklisting and barring from directorships/management positions. You can excuse a digital system going down as being unforeseen, some new bug in the code cropped up and whatnot. But if it takes almost HALF A DAY to do system recovery without even the notion of a backup version to revert to first, then it is indication that there is serious institutional failings at the organisation running such a system.


RE: DBS service outage 'unacceptable', says MAS - red3 - 29-03-2023

Put erp gantries around will help immediate solutions


RE: DBS service outage 'unacceptable', says MAS - itangg12 - 29-03-2023

(29-03-2023, 10:33 PM)Omnipresent88 Wrote:  Paisay paisay most minister in China now LOL

Yeah lo all face red red. Big Grin jin siay suay Rotfl


RE: DBS service outage 'unacceptable', says MAS - winbig - 30-03-2023

MAS ceca come out to defend DBS ceca  Laughing


RE: DBS service outage 'unacceptable', says MAS - cheekopekman - 30-03-2023

(29-03-2023, 10:13 PM)RiseofAsia Wrote:  https://www.channelnewsasia.com/singapore/dbs-digital-banking-service-outage-disruption-mas-2023-3382681?cid=internal_sharetool_iphone_29032023_cna

Better take out all your money and close account liao lah! Big Grin


RE: DBS service outage 'unacceptable', says MAS - cheekopekman - 30-03-2023

(29-03-2023, 10:32 PM)debono Wrote:  So you reckon DBS is overstaffed with CECA...................... Big Grin

I still have a biscuit box with some money inside underneath my bed lah! Big Grin


RE: DBS service outage 'unacceptable', says MAS - singaporean1964 - 30-03-2023

(29-03-2023, 10:32 PM)debono Wrote:  So you reckon DBS is overstaffed with CECA...................... Big Grin

last time there was a case of a bank
which employ totally ceca ah nehs at dunno 38floor of the bank
the pap minister had to go down and have a 'talk' with the bank

they never mention which bank or wat happened to the 'talk'


RE: DBS service outage 'unacceptable', says MAS - RiseofAsia - 30-03-2023

(30-03-2023, 06:23 AM)cheekopekman Wrote:  Better take out all your money and close account liao lah! Big Grin

I have already done it. Left only small amount in DBS. Rotfl


RE: DBS service outage 'unacceptable', says MAS - aiptasia - 30-03-2023

This is the second time after a similar incident in 2020. DBS has hired entire villages of CECAS both in Singapore and in CECAland to run their IT operations.

Predictably, this is the end result. Remember the Boeing dreamliners crashing and killing many lives due to glitchy software? That's also caused by hiring CECAs to do the job.

You get what you pay for when hiring CECAs!


RE: DBS service outage 'unacceptable', says MAS - aiptasia - 30-03-2023

(30-03-2023, 06:18 AM)winbig Wrote:  MAS ceca come out to defend DBS ceca  Laughing

Where?  I wish to read it


RE: DBS service outage 'unacceptable', says MAS - kelhot2001 - 30-03-2023

(29-03-2023, 10:33 PM)Omnipresent88 Wrote:  Paisay paisay most minister in China now LOL

Singaporean bank topic can link until China minister…

神经病。


RE: DBS service outage 'unacceptable', says MAS - Rainforest - 30-03-2023

(29-03-2023, 10:13 PM)RiseofAsia Wrote:  https://www.channelnewsasia.com/singapore/dbs-digital-banking-service-outage-disruption-mas-2023-3382681?cid=internal_sharetool_iphone_29032023_cna

Time to make money... For government. But What the bank customer get.???


RE: DBS service outage 'unacceptable', says MAS - K88 shu shu - 30-03-2023

are the bank going to compensate me for my loses ?


RE: DBS service outage 'unacceptable', says MAS - K88 shu shu - 30-03-2023

(30-03-2023, 06:18 AM)winbig Wrote:  MAS ceca come out to defend DBS ceca  Laughing

why not ?


RE: DBS service outage 'unacceptable', says MAS - winbig - 30-03-2023

(30-03-2023, 07:49 AM)aiptasia Wrote:  Where?  I wish to read it

Say unacceptable but just say say only to appease the public.


RE: DBS service outage 'unacceptable', says MAS - K88 shu shu - 30-03-2023

(30-03-2023, 08:09 AM)winbig Wrote:  Say unacceptable but just say say only to appease the public.

what you expect them to do ?

disband the bank ?


RE: DBS service outage 'unacceptable', says MAS - hansamu - 30-03-2023

All Dbs/Posb account holders should be compensated with $100 each for the inconvenience caused.

Saying "sorry", apologies etc are useless. They cannot make good for the damage that's been done. 

Real solid action is necessary to appease people for any wrong doing.


RE: DBS service outage 'unacceptable', says MAS - CHAOS - 30-03-2023

(29-03-2023, 10:18 PM)Stoki Wrote:  Because Adnn DBeeS got too many ce.ca IT FTrs there ma


https://www.channelnewsasia.com/singapore/new-citizen-permanent-resident-singapore-application-english-test-pritam-singh-josephine-teo-3309261


RE: DBS service outage 'unacceptable', says MAS - K88 shu shu - 30-03-2023

every users should be given a $100 cash voucher as compensation.


RE: DBS service outage 'unacceptable', says MAS - Sharexchange - 30-03-2023

Is it China staff there overseeing those CECA thats why all broke down?


RE: DBS service outage 'unacceptable', says MAS - K88 shu shu - 30-03-2023

"unacceptable" is what all MAS can do ?