M1 -
theold - 29-05-2023
Their new app is terrible. End up overpaid twice. Become -ve. Put Account miscellaneous charges. Then GST inclusive by Partner. Don't even know what is it. On the hotline, it is forever busy.
RE: M1 -
ODA TETSURO - 29-05-2023
M1 was delisted and went downhill with CECA CEO...
RE: M1 -
Huliwang - 29-05-2023
(29-05-2023, 04:07 PM)theold Wrote: Their new app is terrible. End up overpaid twice. Become -ve. Put Account miscellaneous charges. Then GST inclusive by Partner. Don't even know what is it. On the hotline, it is forever busy.
Paper bill no problem leh. Suggest you revert back to paper billing lah.
RE: M1 -
RiseofAsia - 29-05-2023
https://www.giga.com.sg/?gclid=Cj0KCQjwmtGjBhDhARIsAEqfDEcOgxWcU08EIgMCzSszlSLvHGg_LPb4rZtixqhLJ8fNqYq5xM1ehwYaAniPEALw_wcB&gclsrc=aw.ds
RE: M1 -
RiseofAsia - 29-05-2023
Dont waste time on M1. Apply Giga.
Apply a POSB debit card. Every mth it will auto deduct by itself.
https://www.posb.com.sg/personal/cards/debit-cards/passion-posb-debit-card
RE: M1 -
sgh - 29-05-2023
(29-05-2023, 04:07 PM)theold Wrote: Their new app is terrible. End up overpaid twice. Become -ve. Put Account miscellaneous charges. Then GST inclusive by Partner. Don't even know what is it. On the hotline, it is forever busy.
You using theirs for broadband or mobile line ? They auto upgrade me to bespoke plan (dunno what is this) and then I just pay so far ok but the new app did not capture my past month payment I have done in old app. Now old app can use but will not reflect the latest bill so in a way you are "forced" to use the new app called M1+ else how to pay them monies ?
RE: M1 -
theold - 29-05-2023
(29-05-2023, 04:45 PM)sgh Wrote: You using theirs for broadband or mobile line ? They auto upgrade me to bespoke plan (dunno what is this) and then I just pay so far ok but the new app did not capture my past month payment I have done in old app. Now old app can use but will not reflect the latest bill so in a way you are "forced" to use the new app called M1+ else how to pay them monies ?
Both. I linked my credit card to their new app. Click once, the payment is not updated. Click twice the payment is not updated. The old app. the update is immediate. The miscellaneous charges are from the old account also known as the bill. One hour later, login, the account shows overpaid.
RE: M1 -
sgh - 29-05-2023
(29-05-2023, 04:52 PM)theold Wrote: Both. I linked my credit card to their new app. Click once, the payment is not updated. Click twice the payment is not updated. The miscellaneous charges are from the old account also known as the bill. One hour later, login, the account shows overpaid.
Ok so it is double submission and not your fault as the app never refreshed in time to show it is ok. Overpaid can ask them refund or just take it as pay in advance one more month ?
RE: M1 -
theold - 29-05-2023
(29-05-2023, 04:53 PM)sgh Wrote: Ok so it is double submission and not your fault as the app never refreshed in time to show it is ok. Overpaid can ask them refund or just take it as pay in advance one more month ?
They said will be used for future monthly payments.