[forum456]

https://www.straitstimes.com/business/ba...o-incident

“Ensuring uninterrupted digital banking services 24/7 has been our key priority. Unfortunately, we fell short of it and are truly sorry,” he said during the AGM, which saw DBS chairman Peter Seah bowing to shareholders to show his regret at the incident.

Mr Seah called the incident “very unfortunate and disappointing”.

“Our customers have every right to expect more of us. So, underscoring the gravity of the matter, we will be convening a special board committee with immediate effect, to conduct a full and detailed investigation of the incident.”

[Sentinel]

Never explain why the outage

I think even that neh doesn't know how the outage comes about

i believe DBS owes it to the customers the proper explanation

I think since no death occurred, can dispense with apology

We need answers, NOT sorries

[Truebluesg]

We need to get the right person for the job lah
neh can be let go le.
Obviously not the right group of people. This joker still wants to call his company a "TECH company" and get into bitcoin.
Get simple apps like paylah working first lah.
paynow should work NOW not days later.
the team is too 3rd world country mindset. You can take the chicken out of the kampung , you cannot take the kampung out of the chicken!

[Blin]

Never explain why the outage

I think even that neh doesn't know how the outage comes about

i believe DBS owes it to the customers the proper explanation

I think since no death occurred, can dispense with apology

We need answers, NOT sorries

That day sgbuffet posted about Sun flare.

[[[ForeverAlone]]]

Ownself CHECK Ownself

[Ola]

Committee to come up with the BEST answers

to deceive us?

https://www.channelnewsasia.com/business...ls-2567951

[debono]

Committee to come up with the BEST answers

to deceive us?

https://www.channelnewsasia.com/business...ls-2567951

I have seen two stalls increase their prices at 10%..................

[SGSeniorCitizen1952]

"Unfortunate and disappointing" - Peter Seah, Chairman.

What crap response when You collected millions every year from the Bank !!!
---------------
"Embarassing" ..." well-known digital and technology bank"

"We act le$$ like a bank and more like a tech company" Ah Neh CEO.

Is it a bank or not a bank ? He has lost sight of the role of a bank and its responsibilities to
customers, depositors.  Its time he leaves, collected enough millions$$$.
--------------
"Unacceptable..." MAS

Of course! Another fine? You should make a few or more heads roll!

[Truebluesg]

"Unfortunate and disappointing" - Peter Seah, Chairman.

What crap response when You collected millions every year from the Bank !!!
---------------
"Embarassing" ..." well-known digital and technology bank"

"We act le$$ like a bank and more like a tech company" Ah Neh CEO.

Is it a bank or not a bank ? He has lost sight of the role of a bank and its responsibilities to
customers, depositors.  Its time he leaves, collected enough millions$$$.
--------------
"Unacceptable..." MAS

Of course! Another fine? You should make a few or more heads roll!

And they want ppl to stop using cash and go all digital payment
Neither the other banks nor grabpay etc had the problems that DBS had!  WHY? 
Even gov tech 's parking app also never breakdown. Might as well get a team from gov tech go clear up the mess.
The ah neh ceo
and ah neh " engineers" can go home lah

[SGSeniorCitizen1952]

This is a warning of the risk and downside of digital banking and currency.

[wendychan]

no blame culture?
so no one to be blamed and all bonuses etc intact?

[SGSeniorCitizen1952]

no blame culture?
so no one to be blamed and all bonuses etc intact?

Heads must roll!!!

[Truebluesg]

no blame culture?
so no one to be blamed and all bonuses etc intact?

Stupid ah neh quickly hike own salary 
before sh*t hits the fan. Now share price falling like a stone. He can buy more with his self declared "performance "bonus
In a first world country, we would ask to clawback. But does the little red dot dare to ask for a clawback from modi's good village mate?
Only Peter Seah bowed to apologize ah
Not the ah neh who took 15M pay check.

[singaporean1964]

better dont get a 'ceca' special team
becos u will get nothing done
they will cover their pple's backside
and will say
a rat fell into the computer system so cause the outrage
nothing to do with them

[red3]

So after chairman is who.

MAS never check clear two times after this for the 3rd one?

[Blasterlord2]

Some heads at the bottom rung will roll while the top continue to take their millions. Following the example of the Singapore govt.

[aiptasia]

The CECA CEO is a CCB liar and faker.

Any other company he would have his ass fired and kicked out of the company.

Only the Pappies want to keep the CECA

[jameslee58@hotmail.com]

So far ocbc and uob got no such problems

[RiseofAsia]

It will have 3rd incident.
Guess which is the next?

There is a Chinese Saying.
接二连三。

My guess is power failure….

[FangFang]

Please fine them,,, it is become more digital and should never have such wrongdoing.. cashless somemore..

[ArielCasper]

Bottomline is service is down, consumer get affected. But fine them, consumers not compensated. So consumer on losing losing end.

[winbig]

Chief executive Piyush Gupta said the disruption, the second incident in 16 months, has been sobering for DBS.

After the first incident still never wake up. But pay goes up.