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24-10-2022, 11:45 AM
October 24, 202210:34 AM GMT+8Last Updated an hour ago
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The Australian Competition and Consumer Commission (ACCC) said between May 2020 and February 2022, Fitbit claimed consumers will not be entitled to a refund unless they returned a faulty product within 45 days of purchase or shipment, which is in not in accordance with Australian Consumer Law.
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The regulator said Australian Consumer Law does not impose a 45-day refund period
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Additionally, Fitbit told consumers that once they received a replacement device for an originally faulty product, they were not entitled to a second replacement if Fitbit's two-year 'limited warranty period' for the original device had expired
https://www.reuters.com/technology/austr...n%20Monday.
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The Australian Competition and Consumer Commission (ACCC) said between May 2020 and February 2022, Fitbit claimed consumers will not be entitled to a refund unless they returned a faulty product within 45 days of purchase or shipment, which is in not in accordance with Australian Consumer Law.
......
The regulator said Australian Consumer Law does not impose a 45-day refund period
......
Additionally, Fitbit told consumers that once they received a replacement device for an originally faulty product, they were not entitled to a second replacement if Fitbit's two-year 'limited warranty period' for the original device had expired
https://www.reuters.com/technology/austr...n%20Monday.
