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27-05-2022, 08:22 AM
By JENNIFER SINCO KELLEHER and ANITA SNOW
yesterday
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Industry insiders say the move away from daily cleaning, which gained traction during the pandemic, is driven by customer preferences. But others say it has more to do with profit and has allowed hotels to cut the number of housekeepers at a time when many of the mostly immigrant women who take those jobs are still reeling from lost work during coronavirus shutdowns.
Many housekeepers still employed say their hours have been cut and they are being asked to do far more work in that time.
......
“This is all about more money in the owners’ pocket by putting a greater workload on the frontline workers and eliminating jobs,” said D. Taylor, president of UNITE HERE, a union representing hotel workers.
While some hotels started experimenting with less frequent cleaning in the name of sustainability, it became far more widespread early in the pandemic, when to promote social distancing and other safety protocols, many hotels switched to offering room cleaning only if a guest requested, and sometimes only after staying a certain number of days. Guests were instructed to leave trash outside their door and call the front desk for clean towels.
But even as safety restrictions fade and demand picks up as the country enters peak travel season, many hotels are keeping their new cleaning policies in place.
......
“A lot of guests, to this day, don’t want people coming into their room during their stay,” he said. “To force something onto a guest that they don’t want is the antithesis of what it means to work in the hospitality industry.”
......
“My wife and I just have never really understood why there would be daily housekeeping ... when that’s not the case at home and it’s wasteful,” he said.
......
rooms left uncleaned for days become much harder to restore to the gleaming, pristine rooms guests expect when they check in.
......
“But the work really is now harder. If you don’t clean a room for five days you have five days of scum in the bathrooms. It’s scum over scum.”
https://apnews.com/article/covid-health-...73439ad827
yesterday
......
Industry insiders say the move away from daily cleaning, which gained traction during the pandemic, is driven by customer preferences. But others say it has more to do with profit and has allowed hotels to cut the number of housekeepers at a time when many of the mostly immigrant women who take those jobs are still reeling from lost work during coronavirus shutdowns.
Many housekeepers still employed say their hours have been cut and they are being asked to do far more work in that time.
......
“This is all about more money in the owners’ pocket by putting a greater workload on the frontline workers and eliminating jobs,” said D. Taylor, president of UNITE HERE, a union representing hotel workers.
While some hotels started experimenting with less frequent cleaning in the name of sustainability, it became far more widespread early in the pandemic, when to promote social distancing and other safety protocols, many hotels switched to offering room cleaning only if a guest requested, and sometimes only after staying a certain number of days. Guests were instructed to leave trash outside their door and call the front desk for clean towels.
But even as safety restrictions fade and demand picks up as the country enters peak travel season, many hotels are keeping their new cleaning policies in place.
......
“A lot of guests, to this day, don’t want people coming into their room during their stay,” he said. “To force something onto a guest that they don’t want is the antithesis of what it means to work in the hospitality industry.”
......
“My wife and I just have never really understood why there would be daily housekeeping ... when that’s not the case at home and it’s wasteful,” he said.
......
rooms left uncleaned for days become much harder to restore to the gleaming, pristine rooms guests expect when they check in.
......
“But the work really is now harder. If you don’t clean a room for five days you have five days of scum in the bathrooms. It’s scum over scum.”
https://apnews.com/article/covid-health-...73439ad827
