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Not sure is it " purposely or shortage of staff "
also dam irrating while call in , press this and than
than waiting time is dam long.
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(31-10-2022, 12:54 PM)[[ForeverAlone]] Wrote: Not sure is it " purposely or shortage of staff "
also dam irrating while call in , press this and than
than waiting time is dam long.
save overhead cost to boost profit
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(31-10-2022, 12:58 PM)talky Wrote: save overhead cost to boost profit
I think maybe they learn from civil service.
playing tricks, partly a lot call make them wait dam long so next time you will not call
thus LoL the staff will feel more relax
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(31-10-2022, 12:54 PM)[[ForeverAlone]] Wrote: Not sure is it " purposely or shortage of staff "
also dam irrating while call in , press this and than
than waiting time is dam long.
Which support center? Telcos or banks? ....
Thinking is difficult, that's why most people judge
Carl Jung
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majority of the so call support centre are outsource.
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(31-10-2022, 01:04 PM)Huliwang Wrote: Which support center? Telcos or banks? ....
I call polyclinic for my mother also take very long.
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You must call at good timing.
Wrong timing, KPKB also no use.
It is not like online Taobao. Any time, you send a query to them. The response is almost immediate.
Our World Class system, doesn't have this feature.
Still doing 3rd world system.
“Be who you are and say what you feel, because those who mind don't matter and those who matter don't mind"
(This post was last modified: 31-10-2022, 01:20 PM by
RiseofAsia.)
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(31-10-2022, 01:18 PM)RiseofAsia Wrote: You must call at good timing.
Wrong timing, KPKB also no use.
It is not like online Taobao. Any time, you send a query to them. The response is almost immediate.
Our World Class system, doesn't have this feature.
Still doing 3rd world system.
They will claim this is why " Out source , need to attract foreigners "
BUT is not the case , is HOW THE TOP Management manage the System.
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(31-10-2022, 01:24 PM)[[ForeverAlone]] Wrote: They will claim this is why " Out source , need to attract foreigners "
BUT is not the case , is HOW THE TOP Management manage the System.
You still believe their crap.
It is all about management.
“Be who you are and say what you feel, because those who mind don't matter and those who matter don't mind"
(This post was last modified: 31-10-2022, 01:28 PM by
RiseofAsia.)
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(31-10-2022, 01:28 PM)RiseofAsia Wrote: You still believe their crap.
It is all about management.
This is why Elon Musk is my idol.
sack the top
Yup totally no use especially the Telco call center
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