Orders of some Lazada sellers wrongly cancelled due to 'operational error'
#1
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https://www.todayonline.com/singapore/la...or-1851596
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#2

No wonder 2 of my orders with voucher and promotion got cancelled. It was stated as customer cancelled which I didn't.

The original one was the problem with the supplier delivering only 1 sim card instead of the equipment. They gave me a voucher. Money paid was converted to a voucher.

The voucher was used to purchase another item. This means I lose out because they only refund the amount of money paid.
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#3

After calling their help desk, they reinstate the voucher.
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