Our Gov app is really CRAP you see all the reviews
#1

at most 3 stars in app store.

Happen to download back one service app, noticed they don't show others complaints. Last time when they first launch it , I download and see. Can view other residents complains which part in your neighbourhood now they remove it.
Only can view your complaint.

I feel they don't want to put themselves back " as civil/public servant " partly if you can see other complaints if a lot means your MP , TC not working.
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