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09-09-2021, 04:08 PM
For a few months, disgruntled members of two fitness studios have been trying to secure refunds after they continued to be charged even after they said they asked to terminate or put their memberships on hold.
Nine complaints have been lodged with the Consumers Association of Singapore (Case) against F45 Training Yio Chu Kang and the unopened F45 Training Geylang Bahru.
...........F45 Training operates on a franchise business model around the world, with an “own an F45” page linked to its website, where people can make enquiries.
The man admitted to having a “lack of communication” with customers, adding that he and the studios’ three other partners are in the midst of “restructuring”.
“The entire team will get a new management team to come to do a whole restructuring and to give better communication to all members,” he said.
The Yio Chu Kang outlet is owned by JDAA Private Limited, which was incorporated in August 2019.
More at https://www.bannedsite.com/forum/announc...panies/p-4
Nine complaints have been lodged with the Consumers Association of Singapore (Case) against F45 Training Yio Chu Kang and the unopened F45 Training Geylang Bahru.
...........F45 Training operates on a franchise business model around the world, with an “own an F45” page linked to its website, where people can make enquiries.
The man admitted to having a “lack of communication” with customers, adding that he and the studios’ three other partners are in the midst of “restructuring”.
“The entire team will get a new management team to come to do a whole restructuring and to give better communication to all members,” he said.
The Yio Chu Kang outlet is owned by JDAA Private Limited, which was incorporated in August 2019.
More at https://www.bannedsite.com/forum/announc...panies/p-4
