![](https://i.imgur.com/CLvY2jA.png")
16-03-2025, 09:49 AM
https://www.straitstimes.com/singapore/s...arm-system
By pulling a red cord, seniors are connected to a 24/7 hotline that responds to callers in distress, or to a nearby active ageing centre.
“I decided to call for an ambulance myself, as I know they will be able to react faster.
“So what if I pull the cord? Sometimes nobody responds or they might take too long,” said Madam Teo, who said she did not want to wait for someone to check on her if she could call for help directly.
Madam Teo said the AAS in her flat is not doing its job. She demonstrated by triggering the alarm four times on Feb 19 between 1pm and 1.30pm.
Her unit number started blinking on an electronic board located at the lift lobby of every storey. A siren – located on the first storey – was also triggered.
A light on top of her front door also started flashing to alert neighbours.
Madam Teo kept the alarm on for about 30 seconds each time. Nobody came to the flat.
But the response time is now slower, he lamented.
He told ST that sometimes, residents get a response in the form of visits from volunteers or THK employees about three to four hours after they trigger the alarm.
By pulling a red cord, seniors are connected to a 24/7 hotline that responds to callers in distress, or to a nearby active ageing centre.
“I decided to call for an ambulance myself, as I know they will be able to react faster.
“So what if I pull the cord? Sometimes nobody responds or they might take too long,” said Madam Teo, who said she did not want to wait for someone to check on her if she could call for help directly.
Madam Teo said the AAS in her flat is not doing its job. She demonstrated by triggering the alarm four times on Feb 19 between 1pm and 1.30pm.
Her unit number started blinking on an electronic board located at the lift lobby of every storey. A siren – located on the first storey – was also triggered.
A light on top of her front door also started flashing to alert neighbours.
Madam Teo kept the alarm on for about 30 seconds each time. Nobody came to the flat.
But the response time is now slower, he lamented.
He told ST that sometimes, residents get a response in the form of visits from volunteers or THK employees about three to four hours after they trigger the alarm.
