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Ms Neo will oversee the company's Singapore business unit, the international business unit and property, the national postal service provider said in a media release on Thursday.

She also can take guidance from SingPost board chairman Simon Israel amid "transitional management arrangements".

"The position of group COO is a pivotal role to translate transformation into tangible results, ensuring high quality execution, while fostering a culture of innovation & continuous improvement," said SingPost, adding that Ms Neo will support the board in a review of the international business unit.

Ms Neo joined SingPost in April 2019 as vice president of customer experience be4 being appointed as Singapore CEO in Nov 2021. She held position until May 2024 be4 joining air & travel services provider dnata as managing director for S'pore, where she was responsible for ground handling cargo op at Changi Airport.

Since SingPost sackings: A S'porean firm fire their 3 top executives, it shows severity of issue, who is those experts saying. Replacing the 3 executives would be challenging for SingPost given the nature of their roles & postal industry, corporate governance experts.