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18-02-2025, 02:32 PM
The biggest shock came on Feb 3 when letters from OCBC arrived saying that his accounts would be closed within 14 days due to “a change in the profile and/or activities”
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“We regret to inform you that we can therefore no longer provide products and/or services to you,” the OCBC letters said.
Frustrated, he pressed the bank for an explanation but received none.
“If this is due to the address issue, the bank can make it more troublesome for me, like requiring me to go down in person for transactions as a temporary measure, and that’s okay. But to suddenly want to close my and my children’s accounts without an explanation, I felt quite bullied,” he said.
OCBC eventually reversed its decision, informing Mr Tan last Thursday that his accounts would not be closed.
Similarly, CIMB said it takes a proactive approach to combating scams by working with regulatory authorities and law enforcement agencies.
https://www.channelnewsasia.com/singapor...rs-4938131
.
“We regret to inform you that we can therefore no longer provide products and/or services to you,” the OCBC letters said.
Frustrated, he pressed the bank for an explanation but received none.
“If this is due to the address issue, the bank can make it more troublesome for me, like requiring me to go down in person for transactions as a temporary measure, and that’s okay. But to suddenly want to close my and my children’s accounts without an explanation, I felt quite bullied,” he said.
OCBC eventually reversed its decision, informing Mr Tan last Thursday that his accounts would not be closed.
Similarly, CIMB said it takes a proactive approach to combating scams by working with regulatory authorities and law enforcement agencies.
https://www.channelnewsasia.com/singapor...rs-4938131
