It states that “Last week, the Ministry of Health (MOH) said patients who have not yet heard from the authorities can approach telemedicine providers for assistance at no charge if they feel unwell.”
One doctor commented: “We saw many patients who were unsure of what to do after being diagnosed. Our doctors had to spend a longer time with each patient to address all the concerns, while other patients are in the queue.”
Comment:
It is, arguably, weak foresight that while the Health Minister ‘foresaw’ that the number of cases would hit 3,200 as early as 10 Sep, but had failed to take any pre-emptive measures to slow the spread or increase the capacity.
In this connection, it was only when the cases hit nearly 2,000 that the 4G ‘leadership’ started to react by reducing the number per table from 5 to 2 and roping in the SAF and the People’s Association to help with the logistics.
Even so, there have been various reports to say that those who are recovering at home were frustrated as they were unable to get through the hotline and were receiving repeated instructions. In such times of crisis, the people who have been infected by Covid-19 surely deserve better than having to feel anxious by senselessly waiting for directions.
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