What is ISO9001
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What is ISO9001

Meta AI: ISO 9001 is a quality management standard established by the International Organization for Standardization (ISO) ¹. Here are some key points about ISO 9001:

- *Customer Focus*: Organizations should prioritize understanding and meeting customer needs, and strive to exceed expectations.

- *Leadership*: Leaders should establish a unified purpose and direction for the organization, and create an environment that encourages full employee involvement.

- *Engagement of People*: Organizations should encourage full involvement of employees at all levels to utilize their abilities for the organization's benefit.

- *Process Approach*: Managing activities and resources as a process can achieve desired results more efficiently.

- *Improvement*: Organizations should strive for continuous improvement of overall performance.

- *Evidence-Based Decision Making*: Effective decisions should be based on data analysis.

- *Relationship Management*: Organizations and external providers are interdependent, and a mutually beneficial relationship enhances the ability to create value.

- *Certification*: Organizations can obtain certification by meeting the requirements outlined in ISO 9001, which is typically valid for three years before renewal is required.

- *Evolution*: The ISO 9001 standard has undergone revisions over the years, with the 2015 version focusing on performance and risk-based thinking.
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