[kc172021]

I subscribe to singtel data plan for years and never have problem with the monthly payment until last year it suddenly increase the bill by 3 folds. I query SINGTEL on their billing and they claimed that i had subscribed to their VEDE TV on HP which i do not even know what is VEDE TV . I told them i never subscribe to VEDE TV and the singtel staff told me they will block the service on VEDE TV immediately and waive the 3 fold fees.

On the second month i still received the VEDE TV fees and called singtel again, and they told me they will waive it.

Realising SIngtel is pretty useless on this matter, i decided to change to other telco immediately after the singtel staff confirm wiaver on the VEDE TV but i  paid singtel the fee for that particular month form Dec to mid Jan even though i terminated their service at end Dec 2022.

However, after a peaceful month on Jan , suddenly today  i received SIngtel on outstanding payment again, in the first place, i did not subscribe to it, and secondly they told me the already block the service and waive the fees.

I have tried call singtel but to no avail as i no longer subscribe to their HP service. May I check how do i go about it ?

ANy advice will be apprreciated

[Notdumb]

Never sign with Singtel again. They hide things in their contract.

I paid over $200 for online ST news even though Ive never sign up for it. When question they said my contract hv free ST news for 3 mths. After that pay $29 pm automatically. Besides ST news my contract also include farking movies which again I never subscribe.

Never go back singtel again. Ive cancel home plus 2 mobile lines with them!

[Lukongsimi]

They ask me want this that for free for few months in Recontract ..No thanks.

[kc172021]

Never sign with Singtel again. They hide things in their contract.

I paid over $200 for online ST news even though Ive never sign up for it. When question they said my contract hv free ST news for 3 mths. After that pay $29 pm automatically. Besides ST news my contract also include farking movies which again I never subscribe.

Never go back singtel again. Ive cancel home plus 2 mobile lines with them!

I do agree, singtel just simply charge us on the fees and citing third party contract. but how could they charge us for something we did not even subscribe and singtel  do not even have the courtesy to check if the third party billing is genuine or not.

there is no hidden cost to my contract as the contract was straight forward without any feebies attached and i have been with singtel for years............... If singtel allows this kind of unscrupulous practice going on, very soon they will lost huge bunch of customers.

If you google on VEDE TV singtel, you can find many posts similar to my case ..........