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27-04-2024, 11:04 AM
"Singapore Airlines (SIA) has been ordered to pay two of its passengers 200,000 rupees (S$3,300) plus other costs after they filed a complaint concerning recliner seats on a flight from Hyderabad to Australia.
Mr Ravi Gupta, the director-general of police in India’s Telengana state, was travelling with his wife on May 23, 2023, in business class, but found that their seats could not recline electronically.
Mr Ravi said the malfunction caused them inconvenience, and he had to stay awake throughout the almost 14-hour flight despite paying 133,500 rupees in total for the plane tickets, reported the Indian news outlet Deccan Chronicle"
https://www.straitstimes.com/asia/south-...0Chronicle
Mr Ravi Gupta, the director-general of police in India’s Telengana state, was travelling with his wife on May 23, 2023, in business class, but found that their seats could not recline electronically.
Mr Ravi said the malfunction caused them inconvenience, and he had to stay awake throughout the almost 14-hour flight despite paying 133,500 rupees in total for the plane tickets, reported the Indian news outlet Deccan Chronicle"
https://www.straitstimes.com/asia/south-...0Chronicle
