Who should bear responsibility for CPF monies lost in malware scams
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Explainer: Who should bear responsibility for CPF monies lost in malware scams, and what recourse do victims have?

“... it is not the role of the financial institution to be intrusive. A customer may take offence if his bank asks too many questions as to the purpose for a particular transaction that he wants to undertake,” said an expert, on why it is difficult to impose a greater level of responsibility on financial institutions.

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