15-01-2022, 01:57 PM
I am Siti, a mother of seven wonderful children. A wife to a caring educator. And a victim of the recent scam targeting OCBC Bank customers.
On Dec 28 last year, at 11.47am, I received an SMS which looked very much like the other ones I have received from the OCBC SMS system, which read: "The transaction function of your OCBC account will be suspended. To prevent the account from being locked out, update it on December 28. Access [url=http://bit.ly/3q****."]bit.ly/3q****."[/url]
At that time, I was occupied with my children and did not act upon it. At 2pm, I reread the SMS and followed the instructions and clicked on the link. It brought me to an authentic-looking site with the OCBC name.
As I was anxious about the account being suspended and I had some transactions to make to my children's accounts later in the day, I did not think further, and keyed in my username and password and other relevant details and checked into my account.
A few moments later, I received a notification stating that my transfer limit had been increased to $100,000. When I noticed that, I immediately called OCBC as I had not approved this.
However, OCBC's hotline is not equipped to immediately handle scams which are in progress.
I had to navigate an automated system for a long time before reaching a person.
More at https://shrtco.de/jND6Yz (scroll down to read)
On Dec 28 last year, at 11.47am, I received an SMS which looked very much like the other ones I have received from the OCBC SMS system, which read: "The transaction function of your OCBC account will be suspended. To prevent the account from being locked out, update it on December 28. Access [url=http://bit.ly/3q****."]bit.ly/3q****."[/url]
At that time, I was occupied with my children and did not act upon it. At 2pm, I reread the SMS and followed the instructions and clicked on the link. It brought me to an authentic-looking site with the OCBC name.
As I was anxious about the account being suspended and I had some transactions to make to my children's accounts later in the day, I did not think further, and keyed in my username and password and other relevant details and checked into my account.
A few moments later, I received a notification stating that my transfer limit had been increased to $100,000. When I noticed that, I immediately called OCBC as I had not approved this.
However, OCBC's hotline is not equipped to immediately handle scams which are in progress.
I had to navigate an automated system for a long time before reaching a person.
More at https://shrtco.de/jND6Yz (scroll down to read)