[theold]

The mobile phone was bought from an Apple store and he had only used it for a year and 19 days.

He was informed by the technician that there was an issue with the motherboard and it would cost 4,400 yuan (S$823) to get it repaired.

After checking with the customer service staff, it was confirmed that hardware-related issues would be fixed for free.

However, after a week, he received a message informing him that due to “unauthorised modifications to the phone”, he would be charged 6,960 yuan (S$1.3K) for repairs.

Despite insisting that he had never modified his phone, Liu Jin was told the conclusion "is based on factory inspection” which is final.

https://www.8days.sg/entertainment/asian...ost-818901