[Ola]

The agent who sold him the policy is the one most peepur would contact. We should have his or her card in our wallet and phone number in our Contact List.

Ask the doctor got fark use.. 

Likely Medishield Life Insurance under PAP

That is why the Sotong Princess said to refer to MOH

Also, the TikTok clip said that the private doctor & Clinic gave out-dated information 

Meaning that MOH website is also not updated, thus misleading all parties